Avatar — Know the Customer Behind the Demographics
Foundation · Course 3 of 6 · Market

Avatar

Research your buyer: interview, observe, and document who they are today

Do I know my ideal customer well enough to describe their fears, language, and decisions — or am I marketing to a spreadsheet?

Know your customer behavioral profile · 12 artifacts · no demographic guesswork
The painful truth

You don't have an audience problem.
You have a specificity problem.

Your "ideal customer" is a demographic that fits millions of people — and speaks to none of them in particular.

Your avatar is fiction. Built from assumptions and demographics instead of observed behavior and real words.

You project your own head. Assuming your customer thinks about the problem the exact way you do.

It's just age and income. A demographic profile tells you almost nothing about why someone actually buys.

Your copy sounds like you. Written in your language instead of the exact phrases your market actually uses.

Before → After

From a demographic spreadsheet to their internal monologue

Before this course

"My 'ideal customer' was a demographic profile — age, income, location — that could describe millions of people and none of them specifically."

After this course

"I can describe my ideal customer's fears, aspirations, decision triggers, and the exact phrases they use about their problem. My marketing sounds like them, not like me."

The shift: you don't know your customer until you can write their internal monologue.

What you'll build

You don't just watch lessons.
You leave with 12 real artifacts.

Working documents you actually use — not generic worksheets. By the end they add up to a customer you can describe — fears, language, and all.

1Behavioral Profile Framework — preview placeholder; drop a real image here in Simplero

Behavioral Profile Framework

Profile your ideal customer by behavior, not just demographics.

2Customer Stratification Model — preview placeholder; drop a real image here in Simplero

Customer Stratification Model

Sort your audience into clear, meaningful segments.

3Ideal Customer Selector — preview placeholder; drop a real image here in Simplero

Ideal Customer Selector

Pick the one segment worth building everything around.

4Member Profile — preview placeholder; drop a real image here in Simplero

Member Profile

Your directory- or niche-specific member profile.

5Fear-Desire Spectrum — preview placeholder; drop a real image here in Simplero

Fear-Desire Spectrum

Map what your customer fears and what they aspire to.

6Decision Architecture Map — preview placeholder; drop a real image here in Simplero

Decision Architecture Map

Chart how they actually make the buying decision.

7Credibility Threshold Model — preview placeholder; drop a real image here in Simplero

Credibility Threshold Model

Know the trust they need before they'll commit.

8Member Psychology — preview placeholder; drop a real image here in Simplero

Member Psychology

Your directory- or niche-specific psychology profile.

9Language Mining Method — preview placeholder; drop a real image here in Simplero

Language Mining Method

Harvest the exact words your market uses about its problem.

10Voice-of-Customer Library — preview placeholder; drop a real image here in Simplero

Voice-of-Customer Library

A reusable library of your customer's real phrases.

11Language-to-Copy Bridge — preview placeholder; drop a real image here in Simplero

Language-to-Copy Bridge

Turn their words into copy that sounds like them.

12Member Language Guide — preview placeholder; drop a real image here in Simplero

Member Language Guide

Your directory- or niche-specific language guide.

The course map

Three moves: who they are → how they think → how they talk

Module 1

Profile

Who they are

Demographics, psychographics, and behavioral patterns of your ideal customer.

  • Identify Build the Behavioral Profile Framework
  • Segment Apply the Customer Stratification Model
  • Prioritize Run the Ideal Customer Selector
  • Map Build your directory / niche member profile
Module 2

Psychology

How they think

What they worry about, aspire to, and use to make decisions.

  • Motivate Chart the Fear-Desire Spectrum
  • Decide Map the Decision Architecture
  • Trust Apply the Credibility Threshold Model
  • Decode Decode your directory / niche member psychology
Module 3

Phrases

How they talk

The exact language they use to describe their problems and desires.

  • Harvest Run the Language Mining Method
  • Catalog Build the Voice-of-Customer Library
  • Deploy Cross the Language-to-Copy Bridge
  • Speak Write your directory / niche language guide
Built for real learning

More than videos —
a learning system

Every lesson lives in a platform built to help you actually absorb, apply, and return to the work.

AI Chat per lesson

Ask questions and pull key points, action items, and reflections from any lesson.

Searchable transcripts

The full text of every video — search it, scan it, jump straight to the part you need.

Highlights

Mark the passages that matter and filter the transcript down to just your highlights.

Bookmarks

Save the exact moments you'll want to come back to and reopen them in a click.

Notes

Keep personal notes saved right inside each lesson, exactly where you wrote them.

Playlists

Build custom collections of lessons and sequence the path that fits you.

Certificate

Auto-issued the moment you complete every lesson in the course.

Podcast mode

Listen to the course as audio in any podcast app — learn on the move.

Video controls

Closed captions, speed controls, picture-in-picture, and theatre mode — watch your way.

Favorites

Heart any lesson to pin it to your favorites for quick access later.

History & resume

Pick up exactly where you left off — your place is always saved.

Threaded comments

Discuss each lesson with other students in threaded conversations.

Honest filter

Is this course your right next step?

This is for you if…

  • Your "ideal customer" is really just a demographic.
  • You want to describe one real person, not a broad segment.
  • You want to capture the exact words your market uses.
  • You want marketing that sounds like them, not like you.
  • You want real artifacts — a behavioral profile, a voice-of-customer library — not just content.

This is NOT for you if…

  • You're happy targeting "everyone who might benefit."
  • You already have a validated, behavior-based avatar.
  • You think age and income are enough to market on.
  • You'd rather write copy in your own voice than theirs.
Your turn

Be one of the first to tell your story

These courses are brand new. Once you've done the work, tell us how it changed your thinking — your words could be the first testimonial featured right here.

"Here's how this course changed the way I…"

?Your name
your story here

Did this help you?

Share your story

Takes two minutes · we read every one.

"The part that surprised me most was…"

?Your name
your story here
The bigger picture

Three ways to go deeper

This course is one piece of a bigger system. Here's the whole map — and where you are on it.

University

Learn at your own pace

This course — full University access is $80 on its own.

Launchpad

Get the tools to execute
  • Ebook$10
    narrative deep-dive
  • self-assessment diagnostic
  • Journal$20
    reflective application + AI prompts
  • full execution tracker

One of each — the full toolkit for this course is $70 on its own.

Events

Learn with a pod
  • Clinic$20 ea
    30-min deep-dive · new ones added over time
  • core lesson, live · 1 hr
  • Sprint$80
    module intensive · 2 hrs
  • Challenge$160
    course-level · 4 days live

All four formats — the live series is $300+ ($280 now, plus clinics at $20 each added over time).

You're buying the University piece — the course, its platform, and the artifacts you produce. Bundle all three and save — see pricing below. Each column is also available à la carte: University $80, Launchpad $70, Events $280. See how we build →

Enroll

Everything. Course price.

Lock in the full bundle today. Every piece ships to your account as it's built — and the price only goes up from here.

$80today

$430 value when complete

Everything, for the price of just the course.

  • 12 lessons + AI Chat, transcripts, highlights, bookmarks
  • Ebook + Checklists + Journal + Workbook shipping soon
  • Workshop + Sprint + Challenge access shipping soon
  • Certificate on completion
  • Clinics included free — $20 each on their own
Lock in founding price

The price goes up as content ships — the founding price never comes back.

Not ready to commit? Attend our live workshops, sprints, and challenges for free — just show up. No signup, no credit card. If you like what you experience, the founding price locks in everything permanently.

Every piece below ships to your account as it's built — free, at your founding price:

  • Avatar — 12 lessons Digital$80 valueLive now
  • Ebook Digital$10 valueIncluded
  • Checklists Digital$15 valueIncluded
  • Journal + AI Prompts Digital$20 valueIncluded
  • Workbook Digital$25 valueIncluded
  • Workshop Events$40 valueIncluded
  • Sprint Events$80 valueIncluded
  • Challenge Events$160 valueIncluded
  • Total value when complete$430You pay $80
$80 today

↑ as the tools ship, the price rises

↑ as the live events go up, it rises again

Full $430 value, fully built
What ships when?+
  • Week 1: Workshop Part A (courses 1–3) + Ebook ships.
  • Week 2: Workshop Part B (courses 4–6) + video lessons go live + Checklists ship.
  • Week 3: Sprint recordings + Journal ships.
  • Week 4: Challenge recordings + Workbook ships.

Or start bigger — the same deal at every scope:

Same deal at every scope — everything included, price goes up as content ships. See How We Build →

×

Founding Access — Avatar

Full bundle (University + Launchpad + Events) · $80 · pre-sale founding rate

Simplero checkout

[ Simplero checkout / order-form embed renders here ]

Wire this to the Simplero Founding bundle product for this course.

Where this fits

The third step of the Market journey

Avatar is course 3 of 6 in Market. With the real problem in hand, this turns "my audience" into one person you can describe in detail.

You are here — know your customer.

Learn with others

You're not doing this alone

Every lesson has a discussion where you share your work and read how others approached the same prompt — so you see the patterns, not just your own answer.

S2

“Post your experience, read two others, and notice the patterns.”

Per-pillar discussion forums are coming as the community grows.

Honest answers

Before you decide

Isn't a customer avatar just demographics?+

Demographics describe millions and explain nobody's purchase. This builds a behavioral, psychological, language-based profile of one real person.

I already know my audience well.+

Then this sharpens it — most "knowing" is projection. The Fear-Desire Spectrum tests what you assume against what they actually feel.

How do I get their exact language?+

The Language Mining Method harvests real phrases from where your market already talks — reviews, forums, calls, comments.

Do I need existing customers?+

Helpful but not required — you can mine the language and behavior of the market you're entering before you've sold anything.

How much time does it really take?+

Real work across several sessions — profiling behavior, decoding psychology, and mining language. Not a quick read.

What do I actually walk away with?+

12 working artifacts — from a Behavioral Profile Framework and Fear-Desire Spectrum to a Voice-of-Customer Library and Language-to-Copy Bridge.


Do I know my ideal customer well enough to write their fears, language, and decisions — not just their demographics?

Stop marketing to a spreadsheet. Describe one real person — in their own words.

Enroll now